[Resolved]  Samsung India — Mobile product

Address:Korba, Chhattisgarh, 495684
Website:www.samsung.com

Sir
I purchased samsung grand 2 worth rupees 13400 aprox on 29 march 2015 after 1 year i see that the battry of this product is going thikker thats why i m still confuse what to do .and also the battry is discharg to quick as compered to last 1 year uses. Some time its going to hot thats why i m not using that product now a days. Please do somthing
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Oct 17, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have been waiting for months and months to get my one and half year old AC to be serviced as per service and warranty norms. no response from the company after initial visits. thoroughly exhausted doing the follow ups at all levels still no response

the product is registered in my mobile number as +91-[protected]

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