[Resolved] Samsung India — Motherboard not available from last 2 months | |||
This is to inform your company that today i deeply regret my decision to buy samsung galaxy note 4. From last 2 months its motherboard is not available and it is totally dead.i completely think that my 51000 has been stolen. I have contact your service center jodhpur atleast 20 times. I have called your tollfree no. More than 50 times but no reply. I have talk to your senior advisor also many times but they are also not doing anything i think so because no reply is coming from there side. I have list of every person i have talked to and soon if i will not get any solution therefore i will case against all them. Last but not least it is my last step which i am taking by mailing you. After it i will case against it. Name -sarthak Saluja Product name- galaxy note 4 Part required-motherboard Request date-7/9/16 and from 15/8/16 i have been going to your service center but till date no motherboard is available Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 27, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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