[Resolved] Samsung India — Not repaired or not refund due to switch off the smart phone | |||
I have purchase Samsung Galaxy Note 5 duel sum on[protected]. on[protected] phone switched off not get charged. Submit device for repair at bhandup west, Mumbai on 13/10/2016, but till date no response, also submit required document with all accessories.I also call customer care, but no action taken from their side.I request to look into this matter n solve this problem by repair the phone or exchange or by refund. Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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