[Resolved] Samsung India — Post sales delivery of services

sukhinder

from Kishni, Uttar Pradesh

Address:	110051
Website:	samsung.conm

Guys, I had made a purchase of S7 Egde recently say 2 weeks ago and was promised to get the coupon code for the gear-VR in a weeks time - I have been sending multiple emails to the support team and been calling them as well - just getting a run around - Inbound calling team says email us. Emailed approximately 3 emails in the last 7 days with not even a single response from them (not even an acknowledgement)...Poor After sales (Guys, comeon you can do better than this)...Just get a resolution ASAP...hope to get a response here at least... These guys actually SUCK in after sale service

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Aug 6, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)