[Resolved] Samsung India — Regarding washing machine | |||||
I have purchased a washing machine of 8kg semi automatic of samsung vide model no. WT1007AG/XTL on 03 January 2015 whigh has a warranty of 2 years. From one and a half Month I have been facing problems viz burning smell, tripping of washing machine. For which I registered a complaint and an engineer visited my house and asked me to wash a single cloth one time and went away, then also the problem remained I again requested a call from samsung then he changed the motor and from thereafter noise of that something broken is coming and burning smell is increased i again requested a call on 13th September 2016 and on 16th September 2016 but no one came. I think these companies are making fool of Indian consumers. Kindly Help me out in replacing my product or getting my money back from samsung Yours faithfully Gaurav pradhan [protected] Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Sep 13, 2016 vellankanni's response samsung mobile not worked please return take the product and given money
Sep 19, 2016 biplab bakshi's response i want my money back.or new hand set .
Verified Support Sep 23, 2016 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we have shared your feedback with our service team, they will be in touch with you shortly. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||||
 2 Comments | |||||
Comments
I am biplab bakshi.i am suffer by yiurcompany.my id numbet is ADN[protected].i am perfect about my complain. you staff want to passer me to false position .thay want to proof my information is wrong.but i am percect about my complain.plz take neccessary action refund my money or new handset.
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Order#MUN361853
Order Date 11/9/2016
Invoice#JWH[protected]
SHIPMENT#JWH[protected]
Shopping Address:
Phone:[protected]
Room No:48 3rd floor
parsn trade plaza
nanjappa road
pin:641018
Order Date 11/9/2016
Invoice#JWH[protected]
SHIPMENT#JWH[protected]
Shopping Address:
Phone:[protected]
Room No:48 3rd floor
parsn trade plaza
nanjappa road
pin:641018
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