[Resolved]  Samsung India — Repairs of refrigerator recently

Address:Vadodara, Gujarat, 390007
Website:Samsung india

With reference to excessive cooling there was Iceing formation in my double door fridge. This was compliant in customer care and after repaires I found that said fridge is not cooling like earlier. Earlier it was dam chill within an hour now it is taking almost 12 hrs to get that performance. Similar experince I has with same agency during repairs of my Air conditioner and he did not returned my old compressor when it was replaced by a new one and charged even within warranty.As per verbal information only insulin material -thermocol type is changed . But in the bill it is mentioned Modification . WHile asking they say it is their standard practice. I am sure that my original compressor has been changed. I want to restore it back along with resolving my previous complaint for AC.
Bill no 64962 . Dtd 26/05/16 call no [protected] Equip. Model no RT3/ZUPSI/XTL
Serial no. 0402421AQ90054J
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information