[Resolved] Samsung India — Replacement of mobile | |||
R/s I have purchased smj700fzkdnis on 14/01/2016 regularly the handset is going into emergency call for which i had given it your samsung service centre for four times. First time it was said that it is a upgradation problem. Second time i was asked to change the sim card which was change by me. Third time again it was said that there is a motherboard problem again this time i. E fourth time it is said that there is a motherboard problem and now it is assured that there will be no emergency call problem for which i am not satisfied as such i request you to please replace my handset. For the above problem i am facing financial physical mental harrassment as by profession i am advocate my clients are complaining agitating that i am avoiding to attending them for the above problem. So please replace my handset. Thanking you. Waiting for your co-operation. My contact no.[protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd