[Resolved] Samsung India — Samsung Galaxy S7 edge | |||
Bill no:[protected] Mobile was submitted after display flicker on 13th but has yet not been returned Few service centres rejected repair in warranty and then when a service centre accepted it, they told to give 2 days which later became one week. Calling customer care relentlessly, they told they are of no help in a rude manner. One guy told he would jot a second and final email to the centre after which they would forward my case to higher authority and they would decide whether I should be given a new phone or the fully refunded amount in my account. Other executives are denying any such policies. After he finally reported the higher authorities a week back even since then I have heard no reply. I am the guy running after them. With no phone it's quite difficult to survive. Was this information helpful? | |||
Nov 13, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Sep 22, 2016 dipan8484's response cll me to return my money i dont want ur phone just put my money back[protected] ..munafas.co.in Verified Support Oct 05, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
2 Comments | |||
Comments
Refrigerator Samsung is 4-yrs old and just started smelling like a dead mouse was inside. Cleaned almost every thing out, Wash with bleach Water, then vinger -water mix. Put new baking soda box, always had one in 4-yrs. After a week still smells, so have caracol bricks in now. Has not helped.
Reply
Today i recieve my order mun387753, but in box i have a damaged ph.. Looks like 2nd hand phone.. It cnt on what the ur online shoping site.. Return my money off munafas.co.in
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