[Resolved] Samsung India — Samsung led 140cm 55k5570 replacement | |||||
I have bought a led tv model no. samsung led 140cm 55k5570 and the other details are as below:- Seller croma Gaur central rdc Inv no. slf02a[protected] dt 24/10/16 Amt 1, 06, 480/- The same was delivered on 25th oct’16 at 7:00 pm and installed at 8:00 pm at my residence i-178, govind puram, ghaziabad That tv is too big according to my room and i want a smaller led of same model approx. 45-49 inches against it but since installation is done on 25th oct’16 so all the croma store persons and all samsung people are diverting to each other saying that they can’t do it but the other part can do it. even that they are not giving me the email id of samsung & croma customer care. Pl. help me exchanging the same. Was this information helpful? | |||||
Dec 6, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 05, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
 2 Comments | |||||
Comments
Hello,
I brought Samsung refrigerator in may. Actually, its fully ice formed in
Super freezer zone, when i open the super freezer zone door its broken.
Date of purchase : 15-April-2016.
Serial number :0A6B4ZAH301700Y
Mobile number : [protected].
Alternative number :[protected].
Can you please solve the problem.
Thanks,
Divya
I brought Samsung refrigerator in may. Actually, its fully ice formed in
Super freezer zone, when i open the super freezer zone door its broken.
Date of purchase : 15-April-2016.
Serial number :0A6B4ZAH301700Y
Mobile number : [protected].
Alternative number :[protected].
Can you please solve the problem.
Thanks,
Divya
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18883
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
my complain number is [protected].