[Resolved] Samsung India — Samsung mobile

nitesh kumar

Address:	Gautam Buddh Nagar, Uttar Pradesh, 821307
Website:	www.samsung.com

Dear sir
i was purchase Samsung Galaxy j5 his sl no RZSG91574EX and IMEI NO [protected] on dated 16/10/2015 at Varanasi. my phone dead on dated 19/08/2016 .i submit phone at Samsung service center at dehari on sone on dated 19/08/2016 work order no [protected].I have submitted all types of documents ( original bill, charger, head phone, and mobile box and bank details and id proof) .

please give me status of the phone and how many days in solve this problems.

With Regards,

Nitesh Kumar

Mob. No.- [protected]

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Oct 24, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd