[Resolved]  Samsung India — Samsung mobile related

Address:

Howrah, West Bengal, 711101

I have purchase Samsung mobile s7 edge date on 08/07/16 . Recently problem mobile suddenly dead (no power ON) November first week. I have talk customer care then he advice mobile phone deposit services centre then I have submitted mobile at service centre date on 11/11/16 .bill order no.[protected] at MOBILE ARENA services centre ..then resolve mobile problem date on 15/11/16. MOBILE ARENA SAMSUNG Services centre are delay delivered due to not attention my job sheet..then 2 hrs wait ...then complete repair & received my phone... thenafter recently repeat problem mobile shutdown & battery drainage backup low .then I have call customers service then I have submitted mobile at service centre date on 24/11/16 at MOBILE ARENA SERVICES CENTRE & he written manual job sheet but bill order no. Not generated...I have many time call services centre & customers services no. But not known my mobile repair status .don'the received my call ... or customer care talk to me & he say your mobile no update detail due to not generated bill order no. By MOBILE ARENA SERVICES CENTRE then after many time visited services center ask about bill order no. Generated & mobile repair status no response ...I have complained about services center by Samsung customers care .. then recently date update deposit date 28/11/16 bill order no. Genereted [protected] that'she the wrong date update. I have deposit mobile phone 24 Nov. But on line deposit date 28/11/16 .I have complained samsung customers care & demand my refund money due to recent repeat same issue but no response by Samsung customers care...please help