[Resolved]  Samsung India — Samsung refrigerator

Address:

Ahmedabad, Gujarat, 382445

Sir, the five star rating samsung 100% frost free fridge was bought some four years back and perhaps that was the biggest mistake of my life. After three years, ice started accumalating in deep fridger affecting the cooling and performance of the system. On complain, i was asked to replace a part, which controls the defrosting system.in spite of your frost free guarantee, i had no option left with me and paid rs.3000.00 for replacing the parts. Again last week the fridge was not working. On complaining for consecutive three days, my fridge was picked up, repaired and delivered to me on 11.10.2016, chaging me aroud 2500 rupees. Again on saturday evening, the fridge stopeed working and today i have communicated with your local service center to pick up the fridge and get it repaired.

Just with in a span of four years, i have spent approximate six thousand rupees on repairing of the fridge, which is 30% of its original price.

Do you feel that this much maintenance is requires in samsung product??

Why i am charged every time, if your product is having such poor life??