[Resolved] Samsung India — Samsung s7 edge mobile getting charging issue getting error msg as moisture detected

Charan Rasal

from Satara, Maharashtra

Address:

421501

I purchase mobile s7 edge facing issue for charging shown as moisture detected
When i clicked for home picked up they told not available for ur city which not told at the purchase time
After 4 days i took off from office i went to samsung service centre 16 sept 2016 after 5 days still problem not solved nd not ready to give me time that how much time they wil take to resolve the problem
As i search on net i found lot of customer facing thr same problem nd in service centre i got 3 custome having the same issue
Plz do the needful action
Bill no [protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Oct 24, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd