[Resolved]  Samsung India — Screen replaced is not working like original

Address:Jaipur, Rajasthan, 302034
Website:www.consumercomplaints.in/new_complaint/#moveerrors

Hi,
Myself g c soni purchased a8 samsung mobile sm a800fzke - composit pack - sn. [protected] in 27 jan 2016 from jaipur vashali nagar, screen of mobile was not working and i have sent for repairing to authorised service centre dated 23 july 16, after replacement or repairing of screen it is not working like original one its brightness now is very less and blur. i have spent my hard earned money rs 24800 and they have given replacement with duplicate screen. i would like to request you to provide me original screen replacement not this blur one on urgent basis or replacement of my mobile or else i will take this matter to consumers court.
Thanks

G. c. soni
[protected]
Jaipur

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Aug 6, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jul 22, 2016
Updated by Nitinsoni7699
Hi,
Myself g c soni purchased A8 Samsung mobile SM A800FZKE- composit pack - sn. [protected] in 27 Jan 2016 from jaipur vashali nagar, screen of mobile was not working and I have sent for repairing dated 23 July 16, after replacement or repairing of screen it is not working like original one its brightness now is very less and blur. I have spent my hard earned money rs 24800 and they have given replacement with duplicate screen. I would like to request you to provide me original screen replacement not this blur one on urgent basis or replacement of my mobile Or else I will take this matter to consumers court.
Thanks

G.C.Soni
[protected]
Jaipur

Attached bill copy
Complaint comments 

Comments

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

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