[Resolved]  Samsung India — Service Center Samsung

Address:Raigad, Maharashtra, 410206
Website:www.samsung.com/in/support

I have submitted my Samsung Galaxy J7 for repair on 29/08/2016 at Panvel Navi Mumbai.the handset is not is even six months old nd is covered under full warranty period. The handset had a display flicker issue. It has been almost close to three months now and i have not yet received any update on my phone. I need a new handset within a week or a refund as early as possible . If not done so then i shall have to lodge a complaint against the service center as well.

The bill no is - [protected]
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Nov 27, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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