[Resolved]  Samsung India — Smart tv wifi is not working

Address:

Faridabad, Haryana, 121001

Hi hc hong i buyed samsung smart tv 40 inch 5570 on 8/11/2016 and its wifi worked only 10 to 15 daysand after that its not working. Engineer visited at home and asked me that we didn't replace the tv we give you the solution and almost 5 days to be going on there is no solution from samsung. I am totally fed and frustrated that i invest 50000 in samsung tv and they are not able to resolve issue and asking me that we cant replace tv which is totally unacceptable...This is the most worst product samsung 5570 40 series samrt tv and no service provided from service center. Even engineer which is visiting at home they have no proper tools to rest the factory settings of tv. When i logged the ticket on customer and ask him to escalate the issue they told me that senior team follow you with in 2 hours currently no engineer called me and yet they have no solution...Even at my home 4 mobiles and laptop are able to connect but samsung smart tv is not able to connect and they are giving the worst solutions that change your wireless router which is not a permanent solution and who takes the guaranty that if i changed the wifi router my samsung smart tv works with new wireless router