[Resolved]  Samsung India — Tv issue

Address:

Pune, Maharashtra, 411007

I have a Samsung TV with model no UA46D5500RR. I am facing TV on/off issue in a continuous loop. I did contact Samsung customer care but they directed me to Reliance ResQ. According to Samsung customer care it is there official service center.
Reliance ResQ is the worst service provider I have ever seen. They have kept me fooling for last 20 days that they have ordered a new mother board for me after taking 50 odd photos of my mother board from different angles and visiting with a mother board that doesn't match my board. I kept on following up with them for 20 days and got the answer that the part is ordered and it is on its way. Now they finally say that the part is not yet ordered. The engineer meanwhile also requested me to take the mother board along with him to his office so that he can find a suitable match.
There was a genuine attempt to fool me and extract money. Two engineers visited my place and where just killing time and fooling me around. The issue is minor and they are fooling me with all kind of lies which now has been exposed.
SAMSUNG is so ignorant of there customers who buy TV's that cost in lakhs that they don't even have there own service center. I bought SAMSUNG TV for its brand name but now I am going to make sure that people know how SAMSUNG fools its customer.
Shreyas Mehta
+[protected]