[Resolved]  Samsung India — Vivek and co delivered a demo piece

Address:Chennai, Tamil Nadu, 600117

Dear,

I booked samsung rt 34k3753s9 refrigerator from viveks on 17th june'16 from viveks and co north usman road, t nagar. I was attended by mr murli and few others.

I saw a demo piece and ordered for a kind after satisfying with the features.

Today (18/6/16) at 11.00pm i got a delivery to my residence after several push and complaint.

Now atlast we received a demo piece, a same peice i saw in the showroom.

I did not expect this from a reputed outlet like viveks and co.

I need the intervention, fresh peice and compensation from the outlet.

Person who delivered denied to take back the peice and assured that fresh peice will be replaced immediately. But i am still not convinced.

Thanks
Sv senthilkumar, ba bl
[protected]
+1 photos
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Aug 9, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

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