[Resolved]  Samsung India — Washing machine

Address:	Mumbai City, Maharashtra, 400006
Website:	Samsun consumer complain

I had purchased fully automatic washing mac from Vijay sales opera house Mumbai on 1/09/2014.now i have facing problem that washing mach. not starting so i called to my electrician who regularly come to my home for any small works as i thought that some problem in electric plug, but he told me that there is problem in some circuit so it will be not get repaired by me...after that i called to call centre and they have booked my complain my complain no.[protected] on 23/5/2016. as your technician visited to my residence and told me that as you have open this panel from outside some other technician or from your electrician so all warranty finish and you have to pay full charges what so ever it may be...i said Ok no problem please do it.
today Mr Sachin your technician called me and ask me that is it possible to fix the problem today? i said pls come and fix it.than he told me that we will charge you our service charge and will not give you any warranty on the the part which he is replacing...as you are putting new part and taking full amount with VAT than i belive i should get warranty for the same...but if you will not give me warranty and this get spoil in two three week than again i to pay full amount which is appox 4000/- this is very unfair...please make sure that i should get warranty for the same and if you will not give i think i have to go to consumer court...