[Resolved] Samsung India — Worst customer service

Ramchandra Shetti

from Bengaluru, Karnataka

Address:	581402
Website:	www.repairservicecentre.com

I sent my samsung j7 phone to the service centre 1 month back because of display blinking. I bought the phone in january 2016 after 6 months the display started blinking.in the month of october i sent it to service centre sirsi but they said there are no spare parts available so they will have to replace it. And now they are saying that even replacement got rejected. Since 2 months my phone is in the service centre nither repaired nor replaced. My warrenty period is coming to end. Please resolve my problem.

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Jan 17, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd