Samsung — LCD PANEL NOT WORKING (AUDIO AVAILABLE)

I purchased the Samsung LED TV 32" on 11 Jan 2014. During 5/2014 that is after 3-4 months TV gone fault and simultaneously TV Panel was replaced by your company. Now, , again within the gap of 7 months same type of fault accrued. We have registered a complaint (NO. [protected]) and service Engineer suggested that the panel is to be changed again and cost of the Panel is Rs. 14, 000/-, because guarantee period lapsed by 4 days. Kindly please note that within one year same problem occurred twice, that means there is a BASIC PROBLEM in the TV itself. Please consider our case as a special one that the TV at fault may be replaced by 40" or 42" and the cost difference will be born by me. Further I, would like to inform you that we have purchased REFREDGERATOR AND WASHING MACHINE along with the above TV. I hope, you will consider my case favourably, Sir, with expecting your favourable action at your end.