[Resolved] Samsung Lcd Tv — Samsung 40LCD TV - Horizontal Lines just after 1 year 1 month | |||
Hello, I purchased Samsung 40 Inch LCD TV on 15 AUG 2012 from Reliance Digital in Phoenix Market City Bangalore.It worked fine for 1 year and then in 18 AUG 2013, it developed a problem of Horizontal Lines on screen. I called Samsung service, they said panel has to be replaced. Cost = approx 20000 Rs. It is just 1 year guys and I bought the TV in 40 K and now it is worth nothing. On this above context, I am requesting / appealing to SAMSUNG ELECTRONICS to take up this as very special / exceptional case and replace the PANEL at minimum cost as it is just 1 year old TV. It is my expectation from you, to look into this and show a way out, to solve the issue cordially so that the customer satisfaction is highly appreciated. I am writing this post with lots of hope and a proper judgment from SAMSUNG side. Yours sincerely, Amit Kumar [protected] [protected][protected][protected][protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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I purchased Samsung 40 Inch LCD TV Model Number : LA40D550K1RLXL, Serial Number : MPZP3PBB901149R for 40000 on 15 AUG 2012 from Reliance Digital in Phoenix Market City Bangalore . It worked fine for 1 year and then on 18 AUG 2013 just after 3 days after warranty expired, it developed a problem of Horizontal Lines on screen. I called Samsung service Complain Number :[protected], they said panel has to be replaced. Cost = approx 20000 Rs.
It is just 1 year and 3 days guys and I bought the TV in 40 K and now it is worth nothing. It is a product defect and certainly Samsung should take responsibility for the screen,
On this above context, I am requesting / appealing to SAMSUNG ELECTRONICS to take up this as very special / exceptional case and replace the PANEL at minimum cost as it is just 1 year old TV. It is my expectation from you, to look into this and show a way out, to solve the issue cordially so that the so that the customer satisfaction is highly appreciated.
I am writing this post with lots of hope and a proper judgment from SAMSUNG side.
Yours sincerely,
Amit Kumar
[protected]