Samsung — LED Display Problem

Address:Bangalore, Karnataka

I have purrchased a Samsung LED TV 32F5500 Series & its cost arround 36000+. With in 2 months the mother bord has got a problem & replaced in the warranty period. Now after 1 year 11 months the LED disply is started flickering & service person told that Disply panel has got a problem they have charged 674 rs service charge & problem is not solved. Now they are telling pay 12000 Rs for panel replacement. I noticed that there is manufacturing diffect in Samsung 32inch & 40inch TV's the same has been also told by one of samsung service person & also the same was accepted by samsung customer care agent while registering a complaint. I cannot pay a 12000 Rs for diffected product & i am requesting samsung to replace Display panel with free of cost & the company is refused to give the same. As a common person already i have paid 36000Rs & it is a huge amount for me & i will expect atleast 10 years minimum life for a product i purchased..
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The problem has not been solved..
Hskiransali mera be 40 inch ka f5500armxl ka tv hai mera tv 12 mihana chala sirf aur uski be display kharab ho gai 63000 ka liya liya tha aur uska panel 23000 ka bta rha hain yah manifacturing defect hai pakka bouth customers ki meina panel problem ki complain suni hai
Dear Customer,

Request you to kindly share your contact number along with complaint details.

Thanking and assuring you our best services always.

Regards,
Samsung care.
I Pankaj Malhotra purrchased a Samsung LED TV UA40F5500ARMXL Series &amp its cost arround 62900+. With in 1 year 2 months the LED disply is started flickering &amp service person told that Disply panel has got a problem . Now they are telling pay 20174.05 Rs for panel replacement. I noticed that there is manufacturing diffect in Samsung 32inch &amp 40inch TV''s i saw so many customers are facing panel problem in India . I cannot pay a 20714.05 Rs for diffected product &amp i am requesting samsung to replace Display panel with free of cost &amp the company is refused to give the same. As a common person already i have paid62900Rs &amp it is a huge amount for me &amp i will expect atleast 8 years minimum life for a product i purchased..If you dont belive you will see it your self so many customers are facing this same problem In india.Please give all customers solution now what to do.
Regards,
Pankaj Malhotra
02 June 2015
Model Number:UA40F5500ARMXL
SERIAL NUMBER:23563ZED501119W
PHONE NUMBER:[protected]

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