Samsung Mobile — 26000 payback point with complaint no.[protected]

Address:

New Delhi, Delhi

Dear sir/madam my refrence no.[protected] and its been 24 days you are not taking step to resolve my problem I have purchased s6 edge on 12th april and in july you have launched a offer for customer who purchased it on or before 12 april they are getting 26000 payback I have registered a complaint with you that my points has not been credited till now but you are not taking any action please look into matter and credit my points or I have to take this to consumer court to resolve my problem