Samsung Mobile — Incoming voice problem and aoto restart problem

Address:

Mumbai City, Maharashtra

Dear sir /madam . I have purchase a samsung galaxy A7 on 22/07/2015 in reliance degital express sion branch mumbai . I got a problem on 02/08/2015 so i went to reliance degital store ... i sad i am geting a problem on mobile automaticly restart on 2, 2 mins . and no voice r coming i just talk on speaker so he sad u go to samsung galary i cant help u and sad its not my problem and talking very roughly. than i talk to help line so she sad download the apps smart tuttor i download the smart tutor she sad i will satting from her only than u will not get a problem . but no effect on my mobile, again i call to help line no so she sad u go to samasung galary . i went to samsung galary he sad i will repair the phone he accept the problem but i sad please replace my phone because i am geting a bvig problem on phone but they are not listening to me and the manager are talking to much with me and giving me back answer they dont have a manners how to talk . i just want to tel u please replace my phone i use always samsung phone i used a TAB, GRAND, QUTTRA, S5, A5, no issue on that phone but on a7 i just get a so much problem . i request u to please replace please thanx REGARD MR. RAJU