Samsung — Mobile is switched off and contact your service center and they are not complied properly.

To, Dt[protected].
Samsung India Electronics Private limited,
A-25, Ground Floor, Front Towers,
NMohan Co-operative Industrial estate,
New Delhi-110044.

Dear Sir,
Sub- Complainant against your Sub-standard mobiles-req-reg.

I. N. Krishna Murthy, S/o. Janadhan Rao, R/o. Kodad Town and Mandal, Nalgonda Dist. That I purchased a mobile SAMSUNG GALAXY GRAND PRIME, Model No. SM-G530HZDDINS, ON 6-6-2015. That on[protected] suddenly my mobile was switched off. That on[protected] I contact my vendor shop, there he advised to contact your servicing centre at Khammam. That I contact your servicing centre on[protected]. That your servicing men says that, mobile madar board is to be changed and he says that there is no stock of madar board and sought three days time. That your service centre issued a Acknowledgement No. [protected]. That on[protected] I received call from your service centre and mobile is ready for delivery. That I take mobile delivery on[protected]. That on that day night I want to charge the mobile, but surprisingly I saw a massage from mobile this mobile device is not support to charge the mobile. And I observe mobile memory card also is not shown. And observe that I lost entire my contacts data and phone memory data.
II. That I purchased the mobile from your Samsung company it is very standard product. After I purchased only I came to know that, you are manufacturing and selling sub-standard products and cheating the public with high advertisements.
III. In this regard I demanded you to replace my mobile immediately and pay Rs 50, 000/ in wards Rs. Fifty Thousands towards I loss of mobile data and mental agony and expenses and others. Otherwise I forcibly knocked the Door Steps justice, in that event you will be responsible for all costs and consequences thereof.

I observe the service center workers are not qualified as such they are repair properly of my mobile. So you concentrate only on sale not for servicing. it is very bad on your part.
so i request you please gave reply.

N. Krishna Murthy,
H.No.3-199/1/C, Kodad.
Nalgonda Dist, 508206.
Telangana State.