Samsung — MOBILE MODEL SM-G7102 (DISPLAY NOT WORKING )

Address:

Chennai, Tamil Nadu

I have purchased mobile model no SM-G7102 purchased on 1.10.2014 and amount INR 18, 400 at saravana stores T.NAGAR chennai . I had a problem with my headphone and display previously before three months and the same was attended and they rebooted and installed by your service provider which is situated at Tambaram west. Now my mobile is display is not working and I approached the same service provider and they are refusing to replace the display and he asked me to pay amount of INR 6500 for replacing new display Really I feel so sorry to say with in 6 months this is the second occasion and my displays is full dead and I like to say mobile is being used single hand by me and for safety measure I am using a pouch and it placed safely shirt pocket.The service provider are saying there are some impression mark and it is out of way sir and I am using it single handly.Ihope and trust reputation of your organisation will be maintained on safeguarding the customer care. Kindly help me to replace my mobile display and continuous our Samsung label in my pocket with joy and happy.Kindly do me the needful through your favorable and needy actions. I would like to say all my house hold items including fridge, tv, camers.mobile 4 nos are branded with Samsung.I hope and trust you will maintain the relationship with samsung family. Contact details Mail id-sri.[protected]@gmail.com Mobile number :[protected] Alternative number :[protected] with regards K.M.SRIVATSAN