Samsung Mobile — S 5 MOBILE in service centre since 16/9 | |||
I have given Samsung S5 since 16/9/15 for service. Phone is in warranty period.Since then I am getting harassed by samsung service centre & call centre. Sent an email to Ceo office regarding the matter, I was informed by service centre that my problem is not getting resolved & I will get refund. So cancelled check & Id was taken from me saying that I will get refund. Today I was called from head office saying that sir give us 2 days. We will inform u after that what will be solution or will escalate. This fraud company is harrasing me. Multiple time I have visited service centre & called all the possible number. After 25 days still they are not sure. Don't know what sort of company samsung is running Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
61%
Complaints
18882
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment