[Resolved]  Samsung — no replacement of earphones

Address:Kurukshetra, Haryana

I brought samsung earphones 5 months ago and unfortunately they were not working properly so i visited the service center last saturday i.e. 18 october my earphones were checked and found that they were not working properly so they told me that new earphones are not in stock and will arive on monday and i will recieve a call from them i didn't recieve any call so i visited again on this saturday. They again asked me to get them checked and after checking i was told that 19-20 ka farq hai sabme hota hai .now what should i do ? I want their replacement. And want to bring iit to notice that many people are dis-satisfied from their service. Email me at [protected]@gmail.com or call at [protected] for further queries or status of complaint
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information