[Resolved]  Samsung — Not repair mobile properly in warranty period

SIr,


I have visited Samsung mobile care, RAMPUR to get my mobile phone repaired as I was facing problem of mobile going mother board. There was no other problem other than this in my mobile. in this time my mobile warranty period. they might have done lot of experiments on my mobile phone. I think company officials don’t know that the actual problem of mobile of this model .
Now more than 15 days to get my mobile phone repaired and handover in discharge position to me. but after charging mobileand using problem not solved . This has caused me avoidable inconvenience, mental harassment and cut off me with the acquaintance which has put me to financial loss but management of Samsung is totally indifferent and unconcerned to my harassment and mental torture.
I therefore pray that the company may be ordered to replace the mobile set and pay Rs. 14000/- for inconvenience and harassment caused to me.


Thanking you
Yours faithfully


(PRAVINDRA JIT)
C.H.C. TANDA RAMPUR
U.P.
[protected]