[Resolved] Samsung Note 2 — Defective mobile sold

pmuza30

from Pune, Maharashtra

Address:

Vellore, Tamil Nadu

I have purchase a Samsung Note 2 mobile in Poorvika last dewali. First issue starter after using it for two months, as it was shutdown and never turned On. I took it to poorvika and they took almost 1 week to repair it. Same issue reoccur again now... I lost my original bill so I need help to get the duplicate copy to repair my mobile... I went to Poorvika Mobiles ambur on monday(16th Sep 2014) but till now I havn't receive the duplicate copy of bill. Request you to kindly look into this and do the needful. Thanks and Regards, Muzammil Tabref

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Aug 14, 2020

Complaint marked as Resolved

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Comments

suryavshetty

from Mumbai, Maharashtra

Hi Muzammil,

Thanks for writing. It seems that you must visit Poorvika Mobile Store one more time. In fact, they don't sell defective mobile instead it comes from the manufacturers. Nice to see that Poorvika took this issue & tried to solve it from their end. There must be some big problem in the mobile & which is why you are not getting early.

I request you to kindly visit poorvika mobile store again. And hopefully, this time they'll definitely solve your problem.

Thanks.

Poorvika Mobiles Customer Care

from Ernakulam, Kerala

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.