Samsung — Pathetic after sales service

Address:

Thane, Maharashtra

Hi team, drafting this note with a lot of griveance. firstly i regret on my decision to purchase a Samsung product ... if i would knew that i will face such a late back service from samsung i would rethought on my decission. i booked the samsung AC, on 21st march from bigbazaar outlet...due to unavailability of that specific model which i opt, the delivery was delayed to 27th march. i made a call to the toll free no on 28th march regarding the installation process.reff no [protected]. since 29th march i have been just following up with different technicians ...n they have been assuring me false timeliness/commitments.but in actual nobody has turned up as of now. cant explain my frustration level, going forward will definitely share this experience with friends n family n will also advice them to not go samsung product. rgds Rahul S [protected]