Samsung — printer

Address:

Coimbatore, Tamil Nadu

I AM A DEALER IN COIMBATORE. I RECENTLY SOLD A MULTI FUNCTION PRINTER MODEL SCX-3401 . THE PRODUCT IS IN WARRANTY PERIOD. THE PRINTER HAS THE FOLLOWING PROBLEMS : 1. PAPER JAM OFTEN - SOME TECHNICAL PROBLEM IN MACHINE - SOLVED 2. VERY LIGHT PRINTING - YOUR TECHNICAL PERSON CAME AND SUGGESTED TO CHANGE THE TONER WHICH DOES NOT COVERS UNDER WARRANTY. Customer not willing to buy a toner which cost approx.Rs.3000 .Happened during the 7th month from date of purchase. Now the printer is lying in my office or I have to bear the cost of toner. Whereas HP Printers - trouble free running and low maintenance. Hesitating to suggest samsung printers to my customers, Very sorry. email : [protected]@gmail.com