Samsung — refrigerator out of order since 12 days

Address:

Fazilka, Punjab

Sir, I had purchased samsung invertor model refrigerator for Rs 43, 000/= on 21/04/2015 from samsung showroom, new sadak, Abohar. refrigerator gas leak 2 times. I have loadged complaints on 12 days ago but till date my perbolem not resolved. The engineer visit 10 days before and asked that he will replace the order for damage part but till date engineer not visit again. I persume that this referigerator having manufacturing fault so the gas leak 2 times. Before this samsung refrigerator I have used LG refrigerator. I have never any complaint of this LG refrigerator during these 12 years. Before LG referigerator I used Godrej referigerator for 10 years and I have never any complaint of Godrej refrigerator in 10 years. Accroding to my opinion it is manufacturing fault. So, you are requested to please replace this refrigerator or given my money back . I hope you must refund my money so that your goodwill always keep remain, otherwise I have no obtion beyond go to consumer court to recover my valuable money. CHAND PARKASH WADHWA STREET NO 1 LAJPAT NAGAR ABOHAR MOBILE-152116