[Resolved] Samsung — REGARDING DEFECTIVE MOBILE DELIVERED

brijmohanm

from Kotkhai, Himachal Pradesh

Address:

Ajmer, Rajasthan

RECENTLY I BOUGHT SAMSUNG GRAND PRIME MOBILE FROM ADINATH MOBILE KISHANGARH. NEXT DAY IT SHOWN FOLLOWING MESSAGE (ATTACH IMAGE) THAT SIM REMOVED(BOTH SIM ALREADY IN MOBILE) PLEASE RESTART I RESTART IT AGAIN AND AFTER 15 MINUTES SHOWS SAME MESSAGE AND AGAIN RESTART. WHEN I GO TO ADINATH MOBILE HIS RESPONSE IS SO BAD AND ABUSE ME THAT ITS MY FAULT AND ITS DIWALI 23 OCT 2014. AND ASK ME TO COME LATER WHEN I GO TO 26/10/14 AGAIN. SAME BEHAVIOR AND ASK ME TO GO WHERE YOU WANT TO GO HE WILL NOT DO ANYTHING ABOUT THIS MY DIWALI GOES IN TENSION. WILL YOU HELP ME ???? AGAINST MULTINATIONAL COMPANY MONOPOLY. HELP ME...

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Aug 14, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

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Comments

brijmohanm

from Kotkhai, Himachal Pradesh

I HAVE GIVEN MY MOBILE TO SERVICE CENTER KISHANGARH ON DATE 27/10/14. BUT TILL DATE I HAVE NOT GOT ANY DETAIL ABOUT IT WHAT IS GOING ON. WORSTED SERVICE I HAVE EVER FACE.NO ONE HERE TO REPLY AND LISTEN TO YOU. SAMSUNG SERVICE CENTER AJMER (WHERE MY MOBILE IS WORK ORDER NO 835) IS NOT RECEIVING MY PHONE ON LAND LINE NO.[protected] AND YOUR COLLECTION CENTER KISHANGARH IS DUMB, WASTE, USELESS THEY DON'T KNOW HOW HE WILL HELP ME I THINK THEY NEED HELP. MY SUGGESTION FOR YOU THAT ASHIRAWAD MOBILE FROM WHERE I HAVE BOUGHT THIS PHONE IS NOT SUPPORTED ME FOR A SINGLE SECOND. EVEN I HAVE TO SEARCH YOU COLLECTION POINT MY SELF. SO THIS MY WORSTED EXPERIENCE WITH YOUR PRODUCT MY DIWALI HAS GONE WAST. AND NOW I HOPE CONSUMER COMPLAINT WILL TAKE HARDEST ACTION AGAINST YOUR COMPANY AND SHOP KEEPER.

IMEI NO [protected]
MODEL NO SM-G530H
PURCHASEDATE 22/10/14

YOUR SERVICE CENTER AJMER HAS NOT CONTACT ME FOR A SINGLE TIME.

BRIJRAJ MAHESHWARI
KISHNAGRAH
+91-[protected]