[Resolved]  Samsung — Regarding problem in mobile

Address:Mumbai City, Maharashtra

Last year i have purchased handset of samsung model GT-S7262ZWAINU on 08/11/14, thinking that it is a good brand and all my friends and family members also uses it. But unfortunately every month i faced problem and so on, i visited samsung gallery in chembur which is near to me they repair it & give me, i used to tell every time i faced a problem why it is so, they always tell me every thing is ok now you wont faced problem, and then now on saturday i.e 15/11/14, i visited gallery they estimate me RS.5900/- telling that your warranty period is expired they know me very well they know the problems also, so i asked them the market price of new mobile is Rs.5200/- and why you are charging me Rs.5900/- for repair the executive of that gallery he told me we cant do nothing your warranty is expired and does not corporate. (neel telecom service centre - [protected] executive VISHAL SABLE CHEMBUR BRANCH) SO I REQUEST YOU TO PLS LOOK IN TO THIS MATTER AND DO THE NEEDFUL. ANAND JADHAV - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18883
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information