Samsung — Regarding the fraud done by the samsung company's service center, New market, Bhopal(M.P.)

Address:Bhopal, Madhya Pradesh

I bought Samsung Grand Neo (IMEI NO. 352221/06/007510/4 & 352222/06/007510/2) on[protected]. From starting onwards there is a problem of slowness, hanging problem and pc connection problem. I register the complain for that in the Samsung service call center. On[protected] there is a problem of audio receiver arrives. I went to one of your samsung service center on[protected] in moti masjid, Bhopal (M.P.) but they didn't supported well. Then I went to the another service center in new market, Bhopal (M.P.) on[protected]. They said me that your problem will be resolved in two days and kept my phone there. After two days when I went there to collect the phone but they didn't done the work and said that we dont have the audio receiver and said we don't know when will it come from head service center. Then I took my phone back from them. Now in those two days what they had done with the phone I dont know now both the rocker volume buttons up and down are not working. The propreiter of the Samsung service center, New market, Bhopal (M.P.) named Mr. and Mrs. Asija. The owner head person Manager there named Harish Tiwari and Ashwini. Other workers names are Deepak, Ashish, Khan etc. Even I talked to the service head incharge of Samsung Mobile, Bhopal(M.P.) Mr. Pillai regarding this issue. His phone no. is [protected]. He also not responded on this matter. I am a respected and reputed person of the town. Now I want my whole money to be refund by samsung company. Please help me on the particular matter. I am one of the great appreciator of your channel network 18 CNBC AWAAZ and its show PEHREDAR. Your quick assistance will be highly appreciated. Thanking you. MY NAME :- Jai Kumar MY CONTACT NO.:- [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information