[Resolved]  Samsung — Samsung 410l Premium Segment Fridge

Address:600073
Website:samsung

Dear Sir, We have purchased a 410 l Premium Segment Fridge which is under warranty. After 6 months we noticed that there is water leakage in the Fridge Section . We lodged a complaint with the Service Center. They visited and advised that the cooling is ok not ready to acknowledge the Water leakage. After that none of the calls we opened were dealt with. They simply closed the calls. We raised this to higher authorities in Noida, they assured us that this will be dealt with. Same thing happened with them also. All the time they are just saying cooling is ok and not saying about the water leakage, They have done all the work with our new fridge, purging with Nitrogen, refilling the gas.. Still not able to resolve the issue. Now they have stop responding to our calls. Please help.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2015
Samsung India Customer Care's response
Dear Mr.Sunil

Greetings from Samsung

Please share your contact number/complaint details so that our executive can get in touch with you and help in resolving your complaint.

Thanks in advance
Customer Support team
Samsung India Electronics
Complaint comments 

Comments

Sunil Nagpal
[protected]
[protected]


[protected] Latest complaint number

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information