Samsung — Samsung Galaxy Core 2 - Camera Issue

Address:Mumbai City, Maharashtra

I bought the Samsung galaxy core 2 from the mobile store at Rcity Ghatkopar Mumbai on 28th Feb 2015. After 2 days camera not open it showing message as camera failed. So first I visited the mobile store, they said contact to samsung service center they will provide the duo letter so I visited the service center and tell him the camera issue, the service center guy said, THIS IS KNOWN ISSUE THE CAMERA IS FAILED IN SAMSUNG GALAXY CORE 2 PHONE so sir after duo buy Samsung galaxy core prime. What the meaning of Its known issue. Why samsung not pull such handset from market. Its really bad as such brand say its known issue. The duo approval is still pending.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information