[Resolved]  Samsung — Samsung note 4 mobile not booting up after hang up with in two months

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Bangalore, Karnataka

Hi Team I purchased a Samsung note 4 mobile on 30 Mar 15..i thought that i am having the latest technology in my hand and in line with the latest gizmos..But my happiness was not lasted long, when it started to hang within a span of one month and on a unlucky day(30 May 15), when i was browsing through the gallery it hung up and never turned on. The next day i visited a service center and to my surprise the executives informed me about the motherboard crashing issue.. 1) A latest mobile with in two months if the motherboard get crashed up, i don't know how to explain its technical superiority. 2) It started hanging up despite having a 3 GB RAM on board. 3) Despite updating the latest version of Android software the note 4 seems to be very slow in sense of performance..viz opening gallery, to make calls etc.. 4) The main issue is, it will very hard to carry a latest mobile which undergone a major overhaul of motherboard crashing. My requests.. I need a replacement mobile same as note 4 I hope the issue will be resolved up to my satisfaction level. Mobile Details Model name - SM-N910GZKEINU SL No - R58FC0ARKVD IMEI no. [protected] Thanks Sudhakar contact no [protected] and [protected]