Samsung — Sending service engineer for installation

Address:Pune, Maharashtra

I purchased refrigerator on 02 jul 15, and since then had given 5 - 6 calls on your toll free no to send service engineer for demo / installation. Every time we are told that some one will visit us today / tomorrow, but till date no one has visited or even gave a call. I live in pune city and am surprised that such a casual response from such a reputed firm in a metro ity. I am facing hardships due to non usage of refrigerator which is lying at my home for last 5 days. Please send some one for installation as soon as possible
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Samsung India customer support has been notified about the posted complaint.
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not happy with the careless attitude of customer care
for not sending some one for installation and demo of the refrigerator even after 5 days of purchasing.

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