Samsung Service Center — Samsung galaxy s4 repair

Address:

Thiruvananthapuram, Kerala

On 8 / 05 / 15, i took my samsung galaxy s4 to samsung service centre :[protected] - - mastro fone in trivandrum, kerala. The problem with my phone was it was not detecting sim card. The technician after checking the phone said that the sim slot of the phone had to changed and it would cost rs. 2000. The next day the staff called me and said that phone needs to change motherboard and it would cost rs9000. As sim not detecting was the the only problem it asked them not to change motherboard and i will collect the phone. On 11 / 05 / 15 when i received my phone and checked it, the phone camera was not working and performance of the phone was bad. When i asked to the staff what happened he said even without my consent they started working on ic and damaged it. Then he said at his own risk he would repair and give it to me and needed to weeks time. After two weeks i went again the phone was not repaired, this time, the manager also talked with me and asked for two more weeks. Now its been 2 months and i still did not get my phone repaired. Below are the details of the request for service and i hav attached the scanned reqest form of the service center.

Customer name : manu
Appointment date : 8. 05. 15
Tele phone : [protected]
Model name :gti9505zkaxsi
Seriol no: r38f118gcwh

Service centre : [protected] - - mastro fone
Address : opp. Chellam petrol pump, pattam,
Thiruvananthapuram
Pin 695004