Samsung Service Center — Samsung refrigerator

Address:

Kolkata, West Bengal

My Samsung refrigerator, which was purchased one year back stopped working from 28th of sept, 15. the model number is RS-21HSTPN. I lodged the complaint on the same day thru toll free number and they gave me reference number [protected]. After two days of rigorous followup, some technician came on Wednesday, i.e 30th of sept but was not able to rectify the problem. he told that some one will come next day to fix the problem but till today, i.e. 4th of October, 15, no one has come to rectify the freeze. I was having lots of medicine and food materials which got degenerated due to callousness of the service centre people. I am not sure, when my refrigerator will be repaired. Pls help