Samsung — unsatisfied about customer care unit

Address:

Darjeeling, West Bengal

I want to local costmer care service at international marker siliguri at 9th july 2015 at 10.30 am my token no.given is s16. In phone problem is that I have To press little hard at home button and back buttom is not glowing, rest is working fine. I mention this to help desk. After examine my cell he said its problem of moisture and need to change mother board at rs. 3000. I denide because my cell is working well only problem is as mention above. And how help desk response is awful. Therefore I am totally unsatisfied and your customer care unit does not care Customer. Thank you.