[Resolved] Samsung — Washing machine trouble

Sumit goswami 181

from Boisar, Maharashtra

Address:

New Delhi, Delhi, 110088

I advocate sumit goswami using Samsung machine last 5 years.I have lodge several complaints regarding the washing machine problems but unfortunately your feild executives careless and neglecting behaviour hurt me a lot and due to this the respect and goodwill of your company dimnished. I write this mail to you because 3 months later I lodged a complaint of my registered address phone [protected] still unresolved and due to this behaviour of your company I am bound to file a consumer case against you.so this is my request to you that Either solve my problem within a week or I ll move into the consumer forum.

Regards
Sumit goswami
Mob [protected]

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Nov 4, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd