[Resolved]  Sanchar — Fake service, bad service froud company

Address:Bhavnagar, Gujarat, 364001
Website:www.sancharonline.net

I am currently using sanchar online (www.sancharonline.net) broadband internet, mainly based in Bhavnagar.

At the time of connection they promised me to give unlimited service @ speed of 1 MBPS @ Rs. 9000/Yearly. I started using this service from Jan 23th, 2015. But from the first week it started troubling me, I never got promised speed and connection. It got disconnected several times in a day.

I registered complaints about this issue several times during the first month of the connection. Every time I only got fake promises. I normally use internet for share trading and other financial transaction which required uninterrupted connection. Due to this inconvenience I was unable to continue my transactions which led me to loss of few hundreds. To continue my trading and transactions I was forced to go to syber cafes for which I also spent some more money.

At last I decided to discontinue the current internet service and on 11th March, 2015 I register one more complain regarding disconnection of the service but now they are forcing me to pay the bill whether I got the promised service or not. They also charged me Rs.9000 at the time of installation.
At the time of installation I noticed the connection issue but their installation engineer told me that the problem will be fixed within few hours. But the problem is still not fixed.

It means they knew that the service will not work properly in my place, but to only increase their sale count they have cheated me. Which cost me loss in my share trading and mental harassment.

it Also Frod Fake Services and Fake Promice To Clients they are very bad service provider in bhavngar
Please Never Get Service From Sanchar

Prakash Kumar
Mo. [protected]
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May 28, 2016
Complaint marked as Resolved 
ITS SOLVED
Jan 23, 2016
Updated by Arjun Trivedi
My internet connection is not working since 25th december 2015 till today, i everyday call customer care and they promise to send engineer within 48 hours but still even after one month of continuous calling and complaining no one from their side visited me neither made my internet connection good. I Have almost spend Rs 1800 on making the call to customer care and have called them at least 50 times. In this full month I was not able to use my internet connection


Arjun trivedi
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    Bhavnagar
    Gujarat
    India
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