[Resolved] Sangeetha Mobiles — Sony xperia l not rectified even after 7 weeks.

abhishek sharan sharma

Address:

Chennai, Tamil Nadu

I had given my sony xperia l for touch & display change at sangeetha mobiles shop gowrivakkam office chennai on 13th september 2014. I was assured that the mobile will be rectified within 2-3 days. But even after umpteenth calls & visit to the office, till now i have not received my phone back. The response from the vendor side is also unprofessional. They had given some wage promises & lame excuses for not returning the phone back. Requesting you to kindly return my phone back asap with all the original parts. I will search for some other vendor & will get it rectified from him. Very dejected from this unprofessional ism from sangeetha mobiles.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Sangeetha Mobiles customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2014

Sangeetha Mobiles Customer Care's response Dear Abhishek, Greetings! We have noted your conern and sincerely regret any inconvenience that may have been caused. We have escalated the same to concerned department for further verification and quick actions, please send a mail to [protected]@sangeethamobiles.com with your contact details so that we can update the status. Appreciate your patience in the interim and assure you of our best services always. Support Team, Sangeetha mobiles pvt Ltd.

Verified Support

Oct 30, 2014