[Resolved] Sansui India — 52 inches led | |||||
I purchased a sansui 52 inches led in april 2016, its been only 2 months the display of the product malfunctioned. i complained about it (complaint no.:-gur[protected]). the technician who visited assured a solution in maximum 7 days, its been a month am following up. but now when i call service agency they say the part is not available and i should wait more. now i have some questions that i would like you to answer: 1. what quality products is your company manufacturing.? 2. is this the kind of service you boast about? (5 years extended warranty, you are straight away cheating consumers) 3. what would you like to do now? (i prefer you should opt to replace it right away as the main unit "the display" malfunctioned and the loss that i have incurred as my work got hindered.) Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Sansui India customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
bed service
7/25/2016 complaint appears to be a bit short.
7/23/2016 complaint appears to be a bit short.
7/23/2016 complaint appears to be a bit short.
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7/21/2016 complaint appears to be a bit short.
7/19/2016 complaint appears to be a bit short.
7/18/2016 complaint appears to be a bit short.
7/16/2016 complaint appears to be a bit short.
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7/14/2016 complaint appears to be a bit short.
I have complain many times but no response from your side... So sorry i never purchase second a c from you... Very bogus service...
7/23/2016 complaint appears to be a bit short.
7/23/2016 complaint appears to be a bit short.
7/21/2016 complaint appears to be a bit short.
7/21/2016 complaint appears to be a bit short.
7/19/2016 complaint appears to be a bit short.
7/18/2016 complaint appears to be a bit short.
7/16/2016 complaint appears to be a bit short.
7/15/2016 complaint appears to be a bit short.
7/14/2016 complaint appears to be a bit short.
I have complain many times but no response from your side... So sorry i never purchase second a c from you... Very bogus service...
Dear bharat09850,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
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+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team