[Resolved]  Sansui India — Air conditioner

Address:713101
Website:www.sansui-india.com

Hi,
For your kind attention my reference no is ASA[protected] and i want to inform you that my problem is still persists, after the servicing for leakage yesterday on 28th april 2016 it runs 10 hour and same issue arise again no cooling at 16 degree temperature .

I don't want any type excuse this time, the product has manufacturing fault after servicing same issue is there .
Neither flipkart nor Sansui is taking the responsibility, the product is completely faulty it will not work after service also .please arrange for permanent solution by tomorrow or arrange for replacement of that product.


Aside to ceo i didn't expected this type of sales and service for products from a big company .

There is some level of irritation and patience and i lost all those .

Please look into this matter. .


Regards,
Monir
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
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Dear Monir ( monirbwn),

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

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Dear mohanr863,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear mohanr863,

We are still awaiting information about your complaint number. You can contact us [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team

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