| Address: | Hyderabad, Andhra Pradesh |
FROM
R.SAIKRISHNA
9-3-434, REZEMENTAL BAZAR
SEC-BAD.
Phone;[protected]
TO,
MANAGING DIRECTOR,
SANSUI
DEAR SIR,
SUB: Request for immediate action
The reference to the above subject i R.saikrisna would like to bring to your notice I purchase aT.V on 9-5-2014 bill no-67 near dealer sri kalyani, 8-1-416&417, r.p road, sec-bad.Was done with great enthusiasam and
expectations by taking a loan of 25, 000, Loan period also not completed, We purchased many sansui televisions from this dealer i never faced this kind of problem, we are the great followers of sansui brand in our circle many pepole having sansui televisions i suggest every one only sansui. With a good relation with this delear i received best price for this T.V for 26, 000/- only.
I regret to inform you that the television I bought from your local dealer sri KALYANI-8-1-416&417, R.P road, sec-bad counter on 9 th may, 2014 has not been working well.
The Vertical single line with picture faulty.
Your local sales office sent the engineer, but the defect is yet to be set right. It may be a manufacturing defect and a thorough examination is required and asked us to take the set near by service point PRECIOUS CARE -Authorised custamer care centre 10-1-568, balram blocks, st.no.14, lane-2, opp m.c.h park, We visited service point they accepted the equipment. Against they collected invoice copy, warranty details, on 5 th NOV 2014, They had given Work shop work order S.I.N0-039
After 10 days I received a call from Mr JAYAPRAKASH from nacharam branch stating thath your T.V model out dated we replace new model tv for this he is demanding to pay 8272/-
My humble requestis please do look in the matter.I cannot stretch my financial budget anymore
Kindly inform me whether I should have it sent to you or alternatively, your man will call at my place. I will be happy to get it changed. I shall be grateful for immediate action.
Yours faithfully
R. SAIKRISHNA
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